Free delivery on all mainland UK orders

About Kent Brushes

Founded in 1777, Kent Brushes are renowned for our outstanding reputation and remarkable title as the world's oldest hairbrush manufacturer. Our success has been built upon our rich British heritage as well as our high-quality service and haircare expertise. Having manufactured brushes for over 230 years, Kent Brushes offer an extensive choice of over 250 products, ranging from brushes for hair, body, clothes, make-up, teeth and shaving. In the UK, we partner with some of the nation's most established department stores including John Lewis, Selfridges, Harrods and Fortnum and Mason, as well as leading pharmaceutical establishments. We also distribute to more than 50 countries world-wide, including the United States, Canada, Australia, Hong Kong, Japan and regions including Europe, Scandinavia and The Middle East.

Aside from our rich heritage and exceptional repute, Kent Brushes are most famous for our range of hairbrushes which consists of products to cater for any hair type, length or style and budget. With an extensive selection of brushes including styling brushes, radials, ceramics, vents, ionic, paddle, volumising and pure bristle, Kent Brushes are the perfect choice for both salon and retail use.

Our Attitude

Kent’s philosophy runs far deeper than just creating a great brush. We are extremely proud of our British manufacturing heritage and wish to maintain our spectacular reputation through our dedication to exceeding all customer expectations and by continuing our devoted commitment to each and every customer.

Kent Brushes are amongst the very few hairbrush manufacturers left in the UK. Although we experience continual pressure from cheaper foreign imports branded with ‘designer’ labels sold at extortionate prices, we will never settle to selling a lesser product at a high price point. We only produce world class products – without compromise.

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Material

We are renowned for our passion for bristle brushes. The bristle is sourced from the finest bristle merchants in India and China, where quality is guaranteed. (Read our Bristle advice) Timbers are chosen from sustainable forests throughout the world, selected for their beauty, grain, colour and suitability to be shaped, drilled and polished.

Rubber cushions are selected for softness and strength, comfortable for delicate scalps but strong enough to be durable and withstand years of use. Plastic quills have carefully rounded ends to tease their way through tangled hair without pulling or tugging.

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The Brush Shop

Our retail shop is located within our factory and headquarters situated in Hertfordshire. We welcome visitors to come in and talk with one of our experts who can share their depth of knowledge and experience, whilst spending time selecting the right brush for you from our full range of brushes. Whether visitors are looking for brushes for personal or professional use, one of the Kent Brushes team is always on hand to help!

Where we are:

GB Kent & Sons,
Apsley, Hemel Hempstead,
Hertfordshire,
HP3 9SA
UK

Opening hours are Monday-Friday between 9am-5pm. We have free on-site parking.

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Finally

Here at Kent Brushes, we are able to supply you with any hairbrush you may need, or source and create any own label range.

Find us at the following events:

  • October: Salon International at Excel, London
  • November: The Country Living Fair located at the Business Design Centre, London
  • November: Spirit of Christmas Fair located at Olympia, London

For  enquiries or any further information, please contact info@kentbrushes.com

Customer Services

  • Shipping & Delivery
  • Privacy & Security
  • Returns & Replacements
  • Ordering
  • Payment & Pricing
  • Promotions
  • Viewing Orders
  • Updating Account Information

Shipping & Delivery

Shipping & Delivery

All orders are usually despatched on the same working day if the order is placed before 9am. After this time, your order will be despatched on the following day. This excludes weekends and all Public UK Holidays.

If the order is placed after 9am Friday morning, your order will be despatched from our warehouse on the following Monday.

UK Mainland Prices and & Delivery Times:

All UK mainland orders will be despatched Free Delivery.

Despatched via Royal Mail First Class Post. Estimated arrival time is usually 1-2 working days from date of despatch.

Overseas Orders Prices and & Delivery Times:

Overseas orders are despatched via Air Mail, meaning the orders will not be despatched with a tracking number.

  • Value of Order: £0 – £49.99 | Europe: £2.00 | Rest of World: £5.50
  • Value of Order: £50- £99.99 | Europe: £3.50 | Rest of World: £8.50
  • Value of Order: Over £100  | Europe: £6.00 | Rest of World: £10.50

An overseas delivery can take 5-20 working days to arrive depending on if the order is held at customs. If this is the case, the delivery can take longer than the 20 working days.

Please note: if the delivery address is incorrect at the time of despatch, the order will not arrive to the destination and will be sent back to us which will result in a longer delivery time.

If we have a problem delivering your order we will advise you.

Privacy & Security

Privacy & Security

Under the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you’ve given us. When you make an online order, we need to know your name, email address, credit card billing address, delivery address, credit or debit card number and associated details. This allows us to process and fulfil your orders and to notify you about your order status. We also require a landline telephone number in case we need to contact you, and for international orders this number may be given to our couriers in order to help with the delivery of your goods.

You have trusted us by giving us these details and we promise not to use these details for any other reason other than processing your order or informing you about the products and services of G.B Kent & Sons Plc. We will not pass any of your details on to third parties for profit or otherwise. Our security procedures mean that we may occasionally request you to answer security questions or provide proof of identity before we are able to disclose sensitive information to you.

Returns & Replacements

Returns & Replacements

Returns & replacements are free and simple. We all make mistakes, we may have sent you the wrong product or you may have chosen the wrong brush. The most important thing is to let us know immediately. Please either call our customer help line on 01442 232623 or email us on kalie@kentbrushes.com.

Ordering

Ordering

Making a purchase could not be easier. Just browse our Catalogue, and click on “add to cart” for items that you wish to buy. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order, such as your name, delivery address, e-mail or phone number.

Payment & Pricing

Payment & Pricing

We accept credit card payment. If you are shopping from outside of the UK, place your order and your credit card company will convert the transaction to your own currency.

We accept Switch/Maestro, Visa and MasterCard. We do not charge for any item until it is ready to ship.

Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax or over the Internet.

Promotions

Promotions

Kent reserve the right to withdraw competitions, promotions and discount offer codes at any time.

Where do I add a promotional code?

The promotional code must be registered at the time of purchase by entering the code into the “Voucher Code” box on the shopping basket page.

Your basket contents and value will be re-calculated to account for your promotion. The promotional code can only be used for one order.

The promotional code cannot be exchanged for cash. The promotional code cannot be used in conjunction with any other offer. The promotional code cannot be used in conjunction with any other offer discount or promotion unless otherwise stated. Invalid, duplicate or expired voucher codes will not be accepted.

Can I use two promotional codes together?

Unfortunately you are not able to use two promotional codes together. Sorry about that – so you’ll need to decide which promotion code you’d like to use if you have more than 1 to choose from.

How do I know my promotion code has been applied to my order?

Once you have entered your promotional code into the “Voucher Code” on the Shopping Basket page, you will see a message that the code has been applied and you will see the discount applied to the subtotal.

Why is my promotional code not working?

If you are having trouble with a promotion code, please check that you have qualified for the promotional code you are trying to use. For example, some products are excluded from promotions or you have to spend a certain amount to qualify for a discount. Kent reserve the right to withdraw discount offer codes at any time.

Also please note that shipping costs are not included in any spend requirement for a promotion.

If you continue to face issues, please contact the Kent Brushes customer service team.

Viewing Orders

Viewing Orders

To view your order status or history, click ‘your account’ in the upper right of most pages. Then click ‘my orders’ on the left-hand side of the page to view previous orders you have purchased.

Updating Account Information

Updating Account Information

To view your account or update any details, click on ‘my account’ in the upper right of most pages. Once on the page, on the left-hand side section, click on ‘Account Information’ to change your name, e-mail address or your password. To change your address, click on ‘Address Book’ and update any adjustment to your location.