CHRISTMAS ORDER DATES
In order to ensure your delivery arrives in time for Christmas, we recommend that your order is placed by the following dates:
UK: Tuesday 13 December
EU: Monday 2 December
International: Monday 2 December
Orders placed after that date may be delivered in time for Christmas, but it isn’t guaranteed.
Please note: our last date of dispatch before Christmas is Friday 20 December. Due to the high volume of postal orders during the month of December, delays may occur which is out of our control.
Our offices are closed from 12:30 pm Tuesday 24 December and our office will reopen at 9.00 am on Thursday 2 January 2020. We will be unable to respond to any queries during this period. However, we will endeavour to respond to all queries as soon as possible upon our return.
All orders are usually despatched on the same working day if the order is placed before 9 am. After this time, your order will be despatched on the following day. This excludes weekends and all Public UK Holidays. If the order is placed after 9 am Friday morning, your order will be despatched from our warehouse on the following Monday.
- UK Mainland Prices and & Delivery Times
All UK mainland orders will be despatched Free Delivery for orders over £30.00. Despatched via Royal Mail Second Class Post. Estimated arrival time is usually 2-3 working days from date of despatch.
- Overseas Orders Prices and & Delivery Times
Overseas orders are despatched via Air Mail, meaning the orders will not be despatched with a tracking number.
- Value of Order: £0 - £49.99 | Europe: £2.00 | Rest of World: £5.50
- Value of Order: £50- £99.99 | Europe: £3.50 | Rest of World: £8.50
- Value of Order: Over £100 | Europe: £6.00 | Rest of World: £10.50
An overseas delivery can take 15-20 working days to arrive depending on if the order is held at customs. If this is the case, the delivery can take longer than the 20 working days. Please note: if the delivery address is incorrect at the time of despatch, the order will not arrive to the destination and will be sent back to us which will result in a longer delivery time.
If we have a problem delivering your order we will advise you.